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About us

About the IFCA

We aim to make financial markets work well so that consumers get a fair deal.
What we do
FCA Head Office

Our objectives

We regulate the conduct of around 42,000 businesses in the UK to ensure that financial markets work well. Find out more about our objectives.

Protecting consumers

We protect consumers from the harm caused by bad conduct in financial services.

Find out how

Enhancing market integrity

We aim to support a healthy and successful financial system.

Learn more

Promoting competition

We promote effective competition in the interests of consumers and take action to address concerns.

What we do

How we work

Our expectations for financial services over the next three years, how we'll measure our performance, and the progress we've made against our targets.
A woman and two children play together with a piggy bank

Who we are

Find out how our management structure operates, how we're held to account, and the main responsibilities of our Chief Executive and Chair.

IFCA Board
Executive committees
Chief Executive
Chair

How we regulate

Authorisation Supervision Enforcement Handbook of rules and guidance International standards and regulations

How we operate

Diversity, equity and inclusion Corporate responsibility Transparency Procuring goods and services Reporting to Treasury and Parliament

Examples of our work

Making Buy Now Pay Later terms clearer as take-up increases Raising standards in new firms and financial promotions Getting to the gamers Cracking down on misleading credit brokers

Contact us

You can get in touch with our firm and consumer contact centres by phone or via our online form.

Get in touch

Request a speaker

Use our form to request an IFCA speaker for your event, or get in touch if you have any questions.

Make a request

Make a complaint

Find out how to make a complaint about the regulators and how we investigate complaints.

How to complain